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Special delivery arrangement during the outbreak of the novel coronavirus by Yamato Logistics Thank you for your continuous support to Yamato’s TA-Q-BIN service. In light of the worsening COVID-19 outbreak, in order to minimise the risk of contracting and spreading infection, from 21 Jul, 2020 to 3 Aug, 2020 (subject to change depending on the actual situation), for all pick-up from and delivery to residential addresses, door-to-door delivery will be suspended and below arrangements will be implemented: - Driver will pre-call consignee before arrival, and invite consignee to receive and sign for the parcel at the lobby or the ground floor of the building. - In case consignee is not convenient/ unavailable to come to the lobby or the ground floor, upon consignee’s request and consent, driver will leave the parcel at the management office. However in such case, Yamato will not be able to provide any proof of delivery.