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Delivery Terms

For local deliveries:

If your order is $400 or above, delivery is FREE of charge. If your order is below $400, a flat delivery fee of $80 will be charged. Orders will be processed within 1-3 business days after your order is received. Delivery will be complete 2-5 business days after your order is processed. We use Yamato Logistics as our local delivery service provider please refer to https://www.yamatohk.com.hk if you want the latest update on their delivery arrangements. Once your order is processed you will receive a tracking # which can be tracked at https://www.yamatohk.com.hk/e-commerce-and-ta-q-bin-parcel/

Note: if you’re hosting a party, have an event or purchasing an important gift that MUST be delivered on a certain date, please make sure you place the order earlier and designate a delivery date in advance, you can add this special request in the notes section or contact us with your order #.

Returns:

We do not accept returns, if a bottle or can arrives damaged or have quality issues we can send you a replacement, substitute or a partial refund.

Out of stock item:

If an item is out of stock after your purchase, our staff will inform you and recommend a similar product or offer you a partial refund for that particular item.

Cancellation:

If you wish to cancel your order that has been shipped out there will be an 8% cancellation fee. So your order value will be credited back to your payment method minus an 8% cancellation fee.

WhatsApp customer service hotline: +852 9811 3853

Email: info@owlsomebottles.com

Monday – Friday 10:30am to 7:00pm

Closed on Public Holidays

地址

香港金鐘道89號力寶中心2座2902-03